Shdiag-SAMSUNG Hard Disk Drive utilities

This program is used to diagnose the disk when the SAMSUNG hard disk is suspected to have failures. It is strongly recommended to back up your data before using this program!

Shdiag.exe (Size : 166 KB )

Precaution

• This program runs in DOS mode only.
• Please back up your data before proceeding

Target models

This program is just available below SAMSUNG HDDs.

series	model number
SpinPoint V20400	SV4084D, SV3063D, SV2042D, SV1021D, SV0761D
SpinPoint V15300	V3064D, SV2043D, SV1532D, SV0761D
SpinPoint V10200	SV2044D, SV1533D, SV1022D, SV0511D
SpinPoint V9100	SV1824D, SV1363D, SV0842D, SV0431D
Others	SV2046D, SV1705D, SV1364D, SV1023D, SV0682D, SP1828D, SP1366D, SP0914D, SV1296D, SV0844D, SV0643D, SV0432D, And other older models

How to use

• At the A:\>prompt, enter "SHDIAG".
• Decide on your agreement to the license agreement term of SAMSUNG Diagnostic program.
  (Enter 'y' if you agree. If you enter 'N', the program will be cancelled.)
• It is detecting drives on the system.
  Select the hard disk to test, and the system area will be tested. 
• There are six items of testing and they will start automatically. 
• Maintenance Cylinder contains physical information of HDD.
  OD : Outer Dimension,
  ID : Inner Dimension
• The system area test results are displayed. If no error is detected, permission to continue to test all
  areas is asked, and is aborted when there is an error.
  If you choose 'Y', it will start to scan entire surface as below screen.
  Under screen is the final display of the test result if HDD has no error.
• After executing without any errors, if your system still has a problem, please check the virus, OS, programs or cable connections on your system. 

Tip

in case of an error occur

• Following screen will be displayed.
• Press any key, then below screen will be displayed.
  If you choose 'Y', all data will be removed.
• If you want to do Low-level format, please back your data up before press 'Y'.
  It is the final screen of with an error. - Please contact the dealer you purchased the product from first.
• If you can not reach your dealer, please refer to the contact information and contact the nearest country from you. 

Shdiag.exe (Size : 166 KB )

Tip

• For PASS: Examine on parts other than SAMSUNG HDD, such as system connections, software, anzd virus.
• For FAIL: Low level format using CLEARHDD program, and retry the test. If errors are still reported, please contact the vendor or nearest service center for repair or click here to RMA (move to RMA)

Basic jumper settings for Maxtor ATA Hard Drives

Please review these jumper settings before installing your new hard drive into your computer. You may need more detailed information about the installation process, or the location and configuration of your existing internal ATA drive. Your manual that came with your computer can be of assistance in both of these determinations.
A single hard drive is normally configured one of two ways

• Master (single drive), or
• Cable Select.

Most hard drives have a schematic diagram either printed onto the case of the drive, or on a label near the jumper pins on hard drive. If you have difficulty locating this information, visit the hard drive manufacturer’s website. If the present hard drive is configured as “Master”, then set your new hard drive to “Slave”. If the existing drive is set for “Cable Select”, then set your new drive to “Cable Select” also. You can change the existing jumper settings on the original drive to suit your needs, but we recommend following these instructions first to verify proper operation of the new hard drive. Installing jumpers on the new drive is a simple process, follow the schematic to configure your drive.